Privacy Policy for Revivo Spa

Welcome to Revivo Spa (“we,” “our,” “us”). Your privacy is important to us, and this Privacy Policy explains how we collect, use, and protect your personal information when you visit our website and use our services. By using our site, you agree to the practices described in this Policy.

Information We Collect

We may collect the following personal information:

  • Name, email address, phone number, and physical address

  • Booking and service preferences

  • Payment details (securely processed via third-party providers)

  • Device details such as IP address, browser type, and access times

How We Use Your Information

We use the information we collect for the following purposes:

  • To process bookings and deliver our services

  • To provide customer support and improve your experience

  • To send promotional offers and updates (if you have opted in)

  • To analyze website traffic and improve site performance

  • To comply with legal and regulatory requirements

Sharing of Information

We do not sell or rent your personal data to third parties. We may share your data only with:

  • Trusted service providers (e.g., payment processors, analytics tools)

  • Legal authorities if required by law

  • Partners assisting in providing our services (with confidentiality agreements in place)

Data Security

We implement reasonable security practices including encryption, secure servers, and restricted access to protect your personal information. However, no online system can be 100% secure, so we cannot guarantee absolute protection.

Data Retention

We retain your personal data only as long as necessary to provide services, comply with legal obligations, and resolve disputes. Once no longer needed, we securely delete or anonymize your data.

Your Rights

You have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate information

  • Request deletion of your data (subject to legal requirements)

  • Opt out of marketing communications

To exercise these rights, please contact us using the details below.

Cookies & Tracking

We may use cookies and similar tracking technologies to improve website functionality, personalize your experience, and analyze usage. You can manage or disable cookies through your browser settings.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Updated versions will be posted on this page with a revised “Last Updated” date.

Grievance Officer / Contact Information

If you have any questions, concerns, or complaints regarding this Privacy Policy or our data practices, you can contact our Grievance Officer:

Grievance Officer: [Name]
Email: revivospalko@gmail.com
Phone:+91 92147 28287
Address: 2nd Floor, Laxmi Vardan Complex, behind GC Construction, Patrakar Puram, Chauraha, Gomti Nagar, Lucknow, Uttar Pradesh 226010

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